Critical Situation Manager (Escalation Manager)
MongoDB
Dublin, Ireland
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From the posting
The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by...
Read the full posting and apply →Posted by MongoDB on its own hiring page. First seen 25 Oct 2026, last confirmed 25 Oct 2026. Details may have changed: check the original before you apply.